Q&A

Our three core services are:

• Enterprise-Quality Home Networks: High-performance, secure, and reliable Wi-Fi and wired networks built far above off-the-shelf consumer routers.

• Home Cloud & Storage: Centralized, highly protected local storage for your family’s files and photos, complete with automated backup from your phones.

• Whole-Home Media Systems: Custom local media servers that organize your owned movies, TV shows, and music so you can stream them to any screen with no ongoing subscription fees.

Plus:

• Mini Services: for everyday tech support to fix those frustrating issues, we offer fast, professional help. Printers, Wi-Fi, laptops, smart devices, online security, data backups and more.

We work primarily with homeowners who desire a higher standard of reliability, performance and security from their core technologies.

This means the home network as the foundation layer, as everything sits on this. UniFi networking products are deployed using wired connections wherever possible and enterprise-level wireless access points in optimal locations giving total Wi-Fi coverage.

Centralized storage benefits families by giving resiliency against hardware failures, the ability to automatically back up photos and videos from phones, store all files centrally instead of across multiple computers, and access them from anywhere.

Whole-home media is great for movie collections purchased on discs, allowing video and music to be streamed to any device, and all under your control with no ongoing fees.

Whether you live in a large estate or a compact home, our systems bring structure, security, and reliability to your everyday technology.

Certainly, because everything we do is handcrafted for your household.

You get exactly what you need today with sensible room to grow; no bloat, no unnecessary gadgets, and no high-pressure upsells. Think of us as a tailor for your home technology.

No. Each service is available independently, so you can choose only what you need. However, they are designed to complement one another and can provide the greatest benefit when combined.

To simplify:

Networking provides the foundation. A reliable home network is a worthwhile upgrade on its own, improving everything you do online and within the home.

Storage builds on this, providing a central location for files, backups, and media that can be accessed quickly and reliably by your devices over your network.

Home Media builds on both. Your content is stored centrally and delivered throughout your home via the network, creating a seamless viewing experience across multiple devices.

The question is why do the big telcos push you to rent - not buy - their extender pods from the outset, for $5-$10 per month (with Bell it's $5 per month, per pod!).

It is because they know their routers are not adequate for typical detached homes in Ottawa, and it's easy recurring revenue for them.

Telus, for example, do not even state that wall to wall coverage is included with their standard Wi-Fi - you have to upgrade for that.

The Crafted approach is simply better. Enterprise-quality Wi-Fi access points are positioned where your home needs them, hard-wired to the router or switch. For no extra monthly cost, you get complete coverage without relying on wireless mesh, like the pods do, which slows everything down.

So if you’re renting the pods, yes you do need this. You will get better performance and save on the ongoing rental costs.

No, we can work with whichever Internet service provider you have, and they do not need to be informed of the updates to your internal home network, unless you have Wi-Fi pods you can return to the company.

You can keep their router connected as normal and we can use its bridge mode to allow your new UniFi router to control your traffic.

Local & Independent: Based in Barrhaven, we serve our local and surrounding communities with completely unbiased advice. We are not tied to vendor quotas or big-box commission models.

No Forced Hardware: We don't push leftover stock. Every piece of hardware is sourced specifically for your project at current best pricing.

Complete Turnkey Setup: We don't just hand you a box. We fully install, configure, test, and walk you through your system before the job is complete.

Built to Last: We focus on the core pillars - network, storage, media - building robust systems that won't be obsolete in a few years.

Absolutely - we'd love to hear from you. Our hardware and design approaches are ideal for businesses.

Our network devices are enterprise-grade, as are most Synology NAS models. Businesses need the strong performance and security that our systems deliver.

Yes. Crafted Home Tech is a registered Ontario business with comprehensive commercial insurance underwritten through Lloyd's Underwriters.

To ensure total safety and code compliance:

• Low-Voltage & IT: I personally design the system, pull low-voltage network cabling, and configure all hardware.

• High-Voltage (120V+): Any work requiring modifications to your home’s primary electrical system is coordinated with a Licensed Electrical Contractor.

Our commercial coverage includes:

• CA$2,000,000 Commercial General Liability (CGL)

• CA$1,000,000 Professional Liability / Errors & Omissions

• CA$1,000,000 Network Security & Privacy Liability

• CA$1,000,000 Cyber Incident Response & System Damage

CA$1,000,000 Non-Owned & Hired Auto Liability

Absolutely. We stand behind our workmanship 100%. Crafted Home Tech provides a 30-Day Workmanship & Configuration Guarantee and 1-year Workmanship Warranty on physical infrastructure, like cabling and jacks.

We make sure everything is stable, secure, and running perfectly before hand over.

We also provide you with a "Known-Good" backup of your system on day one. If you ever need a reset, we can restore you back to perfect health in no time.

Read our full Limited Workmanship Guarantee & Exclusions

Pricing varies depending on your home, the chosen hardware, and storage needs.

Most of your investment goes directly toward hardware, which is sold at cost (or you can purchase it yourself). You own 100% of your equipment for life with zero mandatory ongoing software fees. Contact us for a clear, tailored quote.‍

Labour includes all hardware installation and full software configuration as per our agreed scope of work.‍

Contact us for a tailored quote.

There are no ongoing subscription costs unless you opt for the encrypted cloud backup, which is only US$6.95/TB/month with Backblaze.

Plex: its core functions are free, but it also offers extra features under various subscriptions or a one-off lifetime payment.

1. Consultation: Contact us via phone, email or web form to discuss your goals.

2. Custom Design & Quote: We design your solution, be it a home network, storage or media setup, or any combination, source current hardware pricing, and present a flat-rate proposal.

3. Hardware Deposit: Once approved, hardware costs are paid upfront so we can order your gear.

4. Build & Handover: We schedule the installation, aligned with your schedule, deploy the hardware, configure the software, and walk you through your new system. The remaining labor balance is paid upon completion.

Collaborative, honest, and straightforward. When you hire Crafted Home Tech, you deal directly with me, the owner.

I handle the complex technical work while giving you high-level overviews so you feel complete ownership of your setup.

I respect your home, work cleanly and carefully, and will not try to sell you equipment you don't need. I treat your equipment with the same care and security as my own, completing the work to the highest standards.

For general support, I take the time to answer your questions and make sure you're comfortable with your setup.

Web Form: Fill out the contact form

Email: hello@CraftedHomeTech.ca

Phone: 613-852-1966

We use PayPal and Squarespace Payments, so can accept all major credit cards and mobile wallets (including Apple Pay, Google Pay, Visa, Mastercard, and American Express).

You also accept Interac e-transfers.